The city is finally moving on a long-standing request of HSR riders.
Hamilton’s transit provider is leaping into 2016 by hiring a social media coordinator to ensure that customers are getting crucial service updates.
The lack of an HSR presence on Twitter and Facebook has long frustrated users. It’s also been viewed as a handicap to ridership growth. The position, approved by members of the public works committee, will be funded through the conversion of a vacant ticket agent position.
The HSR has also rejected a proposal to allow large dogs to ride the bus, excluding service dogs, due to potential conflicts.
A staff report cites concerns related to space and public safety.