Snow clearing efforts following last week's storm have sent a chill through City Hall.
Councillor Sam Merulla is calling for refunds or some sort of compensation for taxpayers --- after he says many residential streets went unplowed for several days.
The Ward 4 councillor adds that he's received over 100 complaints from residents.
Merulla believes that contractors are to blame for the "inconsistencies" and calls it one of the worst snow removal events in recent history.
City officials confirm that they will investigate the service.
According to Environment Canada figures ---- Hamilton recieved 13 centimetres of snow on Boxing Day.
Between 5 and 10 more fell on Saturuday.